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Shipping policy

At CampingConversation, we are committed to providing fast and reliable shipping to ensure you can enjoy your outdoor adventures without delay. Below is our shipping policy to help you understand how we handle your orders:

1. Order Processing Time

  • Orders are typically processed within 1-2 business days after being placed.
  • Orders are only processed on business days, Monday through Friday, excluding public holidays.
  • If there is a delay in processing your order, you will be notified via email with an updated estimated shipping date.

2. Shipping Methods and Delivery Times

  • We offer a variety of shipping options depending on your location, including:
    • Standard Shipping: Delivery within 5-7 business days (for most locations).
    • Expedited Shipping: Delivery within 2-3 business days.
    • Express Shipping: Delivery within 1-2 business days.
  • Delivery times may vary depending on your location and the shipping carrier.
  • Shipping times are estimated and may be subject to delays due to weather, carrier issues, or other unforeseen circumstances.

3. Shipping Costs

  • Shipping costs are calculated based on the weight of the items in your order, the shipping method selected, and your shipping address.
  • You can view your shipping cost during checkout before finalizing your purchase.
  • Free Shipping: We offer free standard shipping on orders over $50 (within the contiguous U.S.). Free shipping does not apply to expedited or express shipping options.

4. Shipping to P.O. Boxes and APO/FPO Addresses

  • We do offer shipping to P.O. Boxes, APO, and FPO addresses, but please note that delivery times may vary.

5. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email. You can use this number to track the progress of your order through the shipping carrier’s website.

6. International Shipping

  • We currently offer international shipping to select countries. International shipping fees and delivery times vary by destination.
  • Any customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.

7. Address Accuracy

  • Please ensure that your shipping address is correct at the time of checkout. We are not responsible for delays or issues caused by incorrect or incomplete addresses.
  • If your package is returned due to an incorrect address, additional shipping charges may apply to resend the package.

8. Shipping Restrictions

  • Certain products may have shipping restrictions due to size, weight, or other factors. If an item is restricted, we will notify you during checkout and offer alternative shipping options when possible.

9. Damaged or Missing Items

  • If your order arrives damaged or if you believe items are missing, please contact us within 7 days of receiving the package. We will work with you to resolve the issue as quickly as possible.

10. Customer Service

If you have any questions or concerns about your order or shipping, please reach out to our customer support team at datdomains@gmail.com. Our team is happy to assist you!

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